After the crash of iCert on January 1, 2019, SEA submitted numerous letters to DOL detailing the systemic problems at OFLC and making recommendations on how DOL should proceed once iCert was reopened. Unfortunately DOL did not heed our recommendations which unfortunately resulted in hundreds of users being denied access to the program due to encountering the gray screen issue when filing their applications on January 7th.
- January 3, 2019- SEA letter to Secretary Acosta and OFLC Administrator Dowd on the iCert crash and systemic problems with H-2B processing at DOL;
- January 4, 2019- SEA letter to Acosta and Dowd making recommendations on handling the reopening of iCert;
- January 8, 2019- SEA letter to Dowd and Brian Pasternak listing issues users experienced with iCert when it reopened at 2 PM ET on January 7, 2019.